BEWARE: INTERAC Japan is Modern Day Slavery
My son worked for Interact for three years and it was the absolute worst experience for our entire family. He lived impoverished the entire time. The salary was too low to make ends meet. We constantly had to send him money to cover his basic living expenses. They forced him to move to another city and pay for it out of his own pocket..and only PARTIALLY reimbursed him. Where was he supposed to find the additional money to move? He was supposed to have health insurance but had to pay out of pocket all the time and there was always an excuse why he couldn't get his full amount repaid. He rented a car with insurance. Once again, all repairs had to be paid out of pocket, nothing EVER was covered by the insurance that he was paying for. When he eventually found another job and quit. They stuck him with a car repair bill for damage that he had never seen before. The cost was almost $1000 while only paying him less than $200 for his final salary - you guessed it, quoting all sorts of charges and reasons why he couldn't' get his full pay. That money came more than a month after leaving the company. He had to cite Article 23 of Japanese Labor Laws and threaten legal action before he even got a response from payroll. This company has caused my son and our family so much stress. It is not worth it. They are wolves in sheep's clothing. Nothing they say is true. What a huge disappointment.
Response from provider
Thank you for sharing your family's perspective. At Interac, we take all feedback seriously and are committed to maintaining fair, transparent labor practices for all Assistant Language Teachers (ALTs). We would like to clarify our standard operational policies regarding the points raised: 1) Relocation & Deductions: Relocation reimbursements, final pay schedules, and line-item deductions are strictly governed by Japanese Labor Standards laws (including Article 23) and outlined in detail within our standard employment contracts. At no point did we "force" anyone to relocate. 2) Vehicle & Insurance: Vehicle leases provided through partner vendors include specific insurance coverage terms. Out-of-pocket expenses or repair charges only apply to conditions defined within individual lease agreements. Since this is an issue between the car lease vendor and your son, we cannot comment on it. 3) Healthcare: All full-time instructors are enrolled in Japanese government-approved social health insurance (Shakai Hoken), ensuring standard coverage across local medical facilities. We are not aware of any ALTs who are unable to access medical care covered under insurance. While privacy regulations prevent us from discussing specific personnel details publicly, we remain available to review documentation directly with former employees to resolve any outstanding issues.




