Edu-inter, International French School in Quebec City

Our son from New York spent 5 weeks this summer at the Edu Inter intensive French program. He thought the instructors were very good, the school was nice and in a great area next to the Plains of Abraham, and the facilities (gym in particular) were great. His host family was a 12 minute walk from the school. He tested at Level 2 going in, after 5 weeks at Edu Inter he tested at Level 5 for college placement. And he loved Quebec City and says he might want to move there to work after he graduates from Business School at UMass Amherst. He was very happy with the experience.

The academic aspect was very good- the teaching staff gets 4 out of 5 stars. But, from the school failing to advise the volunteer driver that I needed to be picked up and taken to the airport, to them failing to find or let me know about my accommodations until the afternoon before I left to fly there, I found the organization and management very poor. I am a senior citizen with mobility issues, and most of there local activities were geared toward young people and adolescents. When I wrote a letter about being owed $500 by them, they never even acknowledged receiving my letter, and when I phoned to complain, nobody called back. Overall I am forced to give the school 4 out of 10.

If you are looking for a French school in Canada, I do not recommend Edu-Inter at least not at this moment in time. We brought our daughter to her Edu-Inter homestay in Quebec and learned on arrival that the host had not been given any information about her, including about her nut allergy. The host had only been informed that we were coming when we texted her on the way. There's serious disorganization. There's also false advertising: Edu-Inter did not assess our daughter in advance as promised. The next day, there were no lessons at the school. The music program was not held at the Conservatoire de Quebec as promised but in a small music store in a strip mall outside of the city to which she was driven. Her bus ride back took 1.5 hours. We called the coordinator and two directors, left messages and no one called back. We decided to remove her from the school after the first day. A week later and still no return call and no response to our request for a refund. We were required to pay with a certified check, which means we couldn't simply stop payment. DO NOT TRUST THIS SCHOOL!