GoAbroad

Staff Interview with Jacky Mo

Get to know NEXSTEP (Next Step Connections)'s staff!

Jacky Mo

Jacky Mo

Interviewed in 2018

Jacky was born and raised in Hong Kong. He started going to school in the United States when he was 11 years old. Jacky graduated with a Bachelor’s degree in Recreation, Sport, and Tourism from the University of Illinois at Urbana Champaign. He joined Next Step Connections as a Program Coordinator in Hong Kong in February of 2015. He is fluent in Cantonese, Mandarin, and English. He can also speak basic Spanish.

Share this interview

What inspired you to join the Next Step Connections team?

After graduating university in the United States, I came back to Hong Kong as a returnee looking for a job at company where I could implement the skills I had learned. Having spent the majority of my education and internship experience in a different country, I have realized the importance in maturing independently and adapting into a new culture.

Group of people posing around tables

After work happy hour with our participants at Joe’s Bar and Billiards!

After getting in touch with Next Step Connections (NSC), I was instantly hooked on the mission to empower individuals to meet future challenges and reach their full potential through transformative career-building and personal growth experiences in Asia. I can personally relate to how much an experience abroad can change an individual’s life, and I want to be the reason why many of our alumni appreciate our efforts in transforming their lives.

How do you use your own experience moving from Hong Kong to the U.S. in your current role?

I connect with many students naturally, and a key skill that I’ve gained from my experience in the U.S. is empathy. The ability to understand how an intern feels when they arrive in Hong Kong goes a long way, especially since I understand how they may feel during their stay (excitement, nervousness, cultural shock, etc.).

Four people posing in front of CNN sign

Site visit to our intern, Latifa, at CNN Hong Kong.

Knowing how they feel can calm them down and I can anticipate potential issues that may arise because of the difference in culture for some interns.

Describe a typical day at work for you.

Most of my work days include meeting and having calls with companies for collaboration, along with planning for upcoming programs, months ahead before they begin.

I also advise future interns in securing an experience into a company they like and feel excited to join. I arrange everything to make sure their arrival and stay will be as smooth as possible. From visa, insurance, to airport pick up, and providing an orientation, I make sure everything is in order.

Internally, I also keep track of the HK office’s accounting and operations and make sure we have everything in order.

In what ways do you support Next Step Connections’ participants?

Man standing in front of body of water

April 2018 - traveled to Bali, Indonesia for my cousin’s wedding

As mentioned in the previous answer, we support the participants in every way from start to finish. We provide advice for their visa, recommend and arrange accommodation, and anything in between during their stay in our locations. We arrange monthly events to hang out and catch up with all our participants. They really enjoy their stay and support from us!

Why do you think Next Step Connections’ programs are unique?

Our programs are really focused on social capital development. There is an emphasis on building relationships between organizations, talents, and businesses. I believe that this is a necessary foundation, and it is enjoyable to be able to keep the great relationships that we currently have with our alumni, as well as current participants.

Our alumni all have made valuable friendships with us and also other participants. Many of our participants still meet up and keep in touch!

As someone who is fluent in multiple languages, how important do you think it is for participants to know the local language before and during their program?

I would say it’s not that important as that’s part of the excitement in adapting into a different culture. Knowing the language definitely helps you get around, but not being fluent makes the stay more lively. Part of the adventure and fun is to bargain with a street hawker trying to sell you overpriced goods!

If you could participate in any Next Step Connections’ program, which one would you choose and why?

Personally, since I have an Asian background, I would prefer to experience something different. Since I have learned a little bit of Spanish, I would choose a Spain internship because I am very into Spanish Football (¡Hala Madrid!) and would love to have an internship in a football club in Spain, as some of our past participants have had!

Staff members posing for picture

Selfie with some of the NSC Hong Kong team at the office

What do you love most about your job?

I love working with NSC as it is a fun and diverse company. I feel proud whenever I describe this industry to people I meet. This industry is rare in Hong Kong and I believe the younger generation likes the uniqueness of our company.

Many younger generation workers in Hong Kong work from 9:00 a.m. - 6:00 p.m. and would usually work in finance, PR, or marketing roles. When they hear about the fun stories I have with our participants, they really get interested and even ask if we are hiring! I really think this shows that being able to meet people from around the world while you work is a big plus (social capital).

Provided By:

NEXSTEP (Next Step Connections)
9.49
86 Reviews
Learn More

Recent Interviews

Jasmine Ching

Jasmine Ching

Interviewed in 2018

Staff

How did you get connected to Next Step Connections?

Show Full Interview
Zachary Herzog

Zachary Herzog

Participated in 2014

Alumni

After studying abroad my sophomore year I found that I really enjoyed travel and working in a multicultural environment. I wanted to add a second international experience to my undergrad degree, and as I researched programs, an international internship seemed like the next level.

Show Full Interview

Recommended Programs

9.121 reviews
Virtual Internship Asia - Academic Credit Option

NEXSTEP (Next Step Connections)

Next Step Connections pioneered virtual internships in 2017. As remote work becomes increasingly prevalent, experiencing a virtual internship...

9.4520 reviews
NSC Global Student Internship - Bangkok, Thailand

NEXSTEP (Next Step Connections)

This program fits students, fresh graduates or young professionals looking to complete internship projects in a growing country in South East Asi...

9.7516 reviews
NSC Asia Internship Program - Hong Kong

NEXSTEP (Next Step Connections)

Choosing to do an internship in Hong Kong, a city with a dense living environment of over 7 million inhabitants, also known as the World’s Most V...