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Staff Interview with Frank Wu

Get to know SN Mandarin Chinese School's staff!

Frank Wu

Frank Wu

Interviewed in 2025
After gaining extensive experience teaching Chinese to foreign students at SISU (the top university for languages in China), Frank has been devoting his passion and professionalism to SN Mandarin, where he has helped with student service since 2009.
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What inspired you to work for SN Mandarin Chinese School?

I was inspired to work for SN Mandarin Chinese School because of my passion for fostering cross-cultural understanding and education. The opportunity to help international students navigate their academic journeys and immerse themselves in the rich culture of the Chinese language is incredibly fulfilling.

I believe that language is a powerful tool for connection, and being part of an organization that prioritizes quality education and cultural exchange aligns perfectly with my values. Additionally, the supportive community at SN Mandarin encourages both students and staff to grow and thrive, making it an ideal environment for me to contribute my skills and make a positive impact.

Describe a typical day at work.

I start the day by reviewing emails from prospective students and partners, and having a brief meeting with the admissions team to discuss goals and updates. By mid-morning, I evaluate student applications and ensure all documentation is complete. I also respond to inquiries from prospective students regarding admission requirements and processes.

I take a break for lunch, often with colleagues, to discuss ongoing projects or share experiences. In the afternoon, I conduct interviews with potential students, assessing their suitability for the program. I also work with the marketing team to develop strategies for reaching international students.

During the late afternoon, I finalize application decisions and prepare reports for management. Finally, I review my tasks for the next day before heading home. This routine helps ensure a smooth admissions process for international students at SN Mandarin.

Students posing for a group photo at a cultural event

Students at one of our cultural events in 2023

Why do you do what you do?

I do what I do because I am passionate about helping students from diverse backgrounds pursue their educational goals. It’s rewarding to facilitate their journey, providing guidance and support throughout the admissions process. I believe in the transformative power of education and enjoy creating an inclusive environment that fosters cultural exchange and personal growth. Seeing students thrive in our program motivates me every day.

What is your favorite part of your job?

My favorite part of my job is interacting with students from various cultures. I love hearing their stories and aspirations, and helping them navigate the admissions process. It's incredibly fulfilling to witness their excitement when they are accepted, knowing I've played a role in their educational journey.

How do you use your education and international background in your current role?

I leverage my education and international background in my role as the International Student Admission Manager at SN Mandarin by applying my understanding of diverse educational systems and cultural nuances. My academic experience equips me with insights into the challenges international students face, allowing me to provide tailored support and guidance.

Additionally, my international exposure helps me communicate effectively with students from various backgrounds and foster a welcoming atmosphere. This combination enables me to build strong relationships and ensure a smooth admissions process for all prospective students.

My master's degree in language has also allowed me to understand language learners and cross-cultural communication. This helps me understand the dreams and targets of our students so I can give sincere and professional advice from the beginning.

Individuals gathering ingredients to make dumplings

Doing a Zongzi activity during the school's Dragon Boat Festival event

What are some current projects you are working on?

We are working on an innovative AI-based online Chinese learning project designed to enhance our students' language acquisition in a creative and enjoyable manner. This program allows students to engage with interactive content and activities before and after class, supplementing their learning experience with teachers.

By incorporating gamified elements, personalized learning paths, and real-time feedback, students can practice their language skills in a dynamic environment that fosters both creativity and engagement. This approach makes learning fun and reinforces the concepts taught in class, ensuring that students can apply their knowledge effectively.

In addition, we are working on an internship program that provides our students with the opportunity to gain valuable business experience after completing the language program. This initiative is designed to bridge the gap between language learning and practical application in the professional world. Students can participate in internships tailored to their interests and career goals, allowing them to apply their Chinese language skills in real-world business contexts.

This hands-on experience not only enhances their resumes but also equips them with essential skills and insights into the global marketplace, making them more competitive in their future careers. Through these initiatives, we aim to create a comprehensive learning experience that prepares our students for success both academically and professionally.

What advice would you tell your pre-travel self?

I would tell my pre-travel self to embrace every opportunity for cultural exchange and learning. Be open-minded and flexible, as things may not always go as planned. Take the time to connect with locals and fellow travelers, as these interactions can enrich your experience. Keep a journal to document your journey and reflect on your growth. Lastly, don’t forget to enjoy the moment—sometimes the best memories come from unexpected adventures!

Frank sitting in a chair, working at his computer

Working at the office

Why should someone choose your organization over competitors?

At SN Mandarin Chinese School, we stand out from competitors for several reasons:

1. Tailored Programs: We offer customized language programs that cater to the specific needs and goals of our international students. This personalized approach ensures that each student receives the support and resources necessary to succeed.

2. Experienced Instructors: Our teachers are highly qualified and experienced in teaching Mandarin to non-native speakers. They use effective and engaging methods that foster a positive learning environment.

3. Cultural Immersion: We focus on both language acquisition and cultural understanding. Our programs include cultural activities and excursions, allowing students to immerse themselves in Chinese culture and apply their language skills in real-world contexts.

4. Supportive Environment: Our admissions team is dedicated to providing a smooth transition for international students. We offer comprehensive support, including assistance with visa applications, housing arrangements, and integration into the local community.

5. Positive Feedback: We have received excellent feedback from past students regarding their learning experiences and the progress they made during their time with us. This reflects our commitment to quality education and student satisfaction.

Choosing SN Mandarin Chinese School means investing in a holistic language learning experience that prepares students for success both academically and culturally.

What is your organization's mission and how do you continue to work toward it?

Our mission at SN Mandarin Chinese School is to provide high-quality Mandarin language education that empowers students to communicate effectively and engage with Chinese culture. We work toward this mission by continuously enhancing our curriculum to reflect the latest pedagogical approaches, ensuring our instructors undergo regular training to maintain teaching excellence, and fostering partnerships with local communities to enrich students' cultural experiences. Additionally, we actively seek feedback from students to refine our programs, ensuring we meet their needs and support their language learning journeys effectively.

What do you hope participants take away from your programs?

Our program participants take away a strong foundation in Mandarin language skills, confidence in their ability to communicate in real-life situations and a deeper understanding of Chinese culture.

Beyond language proficiency, we aim for students to develop a sense of connection and appreciation for cultural nuances, enabling them to engage meaningfully with Chinese speakers. Ultimately, we want them to leave our programs feeling empowered and inspired to continue their language learning journey and build lasting relationships in their personal and professional lives.

Frank posing for a photo with his family

Frank and his family Alt: Frank posing for a photo with his family

Why is it important for people to travel abroad and experience new cultures?

Traveling abroad and experiencing new cultures is crucial for several reasons. It broadens one's perspective, fostering empathy and understanding by exposing individuals to diverse ways of life, beliefs, and traditions. This cultural exchange enriches personal growth, enhances critical thinking, and encourages adaptability in an increasingly interconnected world.

Moreover, it helps build global networks and friendships, ultimately contributing to a more harmonious and collaborative international community. Experiencing new cultures can also ignite curiosity and a lifelong passion for learning, further enhancing personal and professional development.

What does meaningful travel mean to you?

To me, meaningful travel means engaging deeply with a destination and its culture rather than just being a passive observer. It involves building authentic connections with locals, understanding their traditions, and participating in community activities.

This type of travel enriches the experience, allowing for personal growth, cultural exchange, and a greater appreciation for the diversity of human experiences. Ultimately, meaningful travel leaves a lasting impact, shaping one's worldview and fostering a sense of responsibility toward global citizenship.

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SN Mandarin Chinese School
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