Hotel Internship in Spain: Public Relations/Reception

Your Tasks • Welcoming the guests, check-in and hotel tours • Customer Relationship Management • Preparation of international correspondence • Welcoming the guests in the lobby area and the entrance of the hotel restaurant • Complaint Management • Informing guests about the hotel's services • Dealing with reservations, preparation of invoices and check-outs Your Profile • Student/Trainee in Hospitality Management, Foreign Languages, Communication, Business Studies, Public Relations, Marketing Management, etc. • Open-minded, self-confident, communicative and friendly appearance • You are in a good mood and you enjoy interacting with international guests • English skills are required, further foreign languages are beneficial You are interested in completing an internship i...