Intern in Front Office at Banyan Tree

DETAILS ● Host: A 5-Star Resort by Banyan Tree ● Destination: Koh Samui, Thailand ● Department: Front Office ● Program: Hospitality & Business Internship ● Duration: 12 months ● Intake: May 2025 onwards FRONT OFFICE - RESPONSIBILITIES ● Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries. ● Efficiently manage check-ins, check-outs, room assignments, and related administrative duties. ● Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions. ● Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints. ● Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their...