BVA Mystery Shopping is an expert in international and multi-country studies as well as a European leader in shopper studies. We conduct mystery shopping all over France and, in recent years, we have had high demand of shoppers from all over the world. We offer clients advanced research solutions using highly mastered resources such as the web, personal interviews, and telephone. All of these are supported by specialized tools.
Our added value comes in the form of continuous innovation to identify relevant insights for clients from all sectors, as well as their brands and products. BVA has adopted an engaged HR policy to make it one of the cornerstones of a successful strategic plan: "People make the difference… because people are different." Our Mystery Shoppers are at the heart of our success and strategy.
BVA is certified by OPQCM ("Professional Office of Management Consulting Qualification"). We are also a member of SYNTEC ("Association of Research and Consulting Companies"), ADETEM ("National Marketing Association"), and ESOMAR. BVA applies the ICCE/ESOMAR code of conduct for market and opinion research.