Description

Company Profile:
This Hotel the first hotel built according to the international standard of 5-STAR Hotel in that area. It is a set of rooms, catering, entertainment, meetings, and business as one of the modern business tourist hotel.

Job description:
* Deal directly with customers either by telephone, electronically or face to face
* Respond promptly to customer inquiries
* Handle and resolve customer complaints
* Obtain and evaluate all relevant information to handle inquiries and complaints
* Perform customer verifications
* Manage customers' accounts
* Record details of inquiries, comments and complaints
* Record details of actions taken against compliant
* Administration Management
* Communicate and coordinate with internal departments
* Follow up on customer interactions

Reference: YIC 11-055

Highlights

What we offer
* A flexible and friendly working environment
* A guaranteed career development path

Qualifications

* General education degree or equivalent
* Knowledge of customer service principles and practices
* Knowledge of relevant computer applications
* Numeric, oral and written language application
* Organized and clear thinking; good team motivator

Job Types

• Hotel/Restaurant/Hospitality

Salary/Pay

based on the interview, free accommodation would be provided.

Experience Required

no

This Program is open to

American, Asian, Australian, Canadian, European, Kiwi, South African and Worldwide Participants.

Participants Travel

Independently

Typically Participants Work

Independently

Application Process Involves

• In-Person Interview Required
• Other
• Phone/Video Interview
• Resume

Typically The Application Process Time is

2 weeks

Fu Rui Shi Human Resource Company Ltd's Mission Statement

We are committed to providing the most engaging and comprehensive business work experiences and career to our candidates in China; we have candidates working in China from all over the world.

Year Founded

2008