Description

Work for 5-stars hotels such as Hyatt, Parnassus Resorts & Spa, The Bell Air Collection, and Gran Royal at one of the most astonishing and exotic places in the world. Our internship in Cancun gives you the opportunity to enhance your Spanish skills as well as your professional work experience. We offer a wide variety of internship positions which are divided in Business and Tourism Internship positions.

Marketing & Sales:
- Observation of negotiations with travel agencies
- Creation of billboards for travel agents, visitors...
- Perform system scans to control the positioning
- Manage prices and rates subject to availability: Revenue Management
- Preparation of the booking files by day, month, and year.
- Perform daily and monthly sales markets and classify per market
- Preparation of daily, weekly, biweekly and monthly reports
- Review of the daily, weekly, and monthly occupation
- Preparation of the room nights, average rate and average occupation report

Human Resources:
- Implementation of Policies and Procedures
- Participation in the evaluation of candidates and selection processes
- Design and implementation of training activities and courses, organization of training activities (logistics, administrative), prepare reports of formative assessments.
- Participate in managing the performance Appraisal System, participation in budgeting and sizing, study workforce productivity.
- Handle inquiries relating to labor relations to prevent or resolve conflicts, communicate and inform and if necessary train the chiefs of departments for better performance, conduct internal audits of the work area.
- Actively participate in the innovation and development of new projects and concepts for the department and the hotel. Support and collaborate in all communication actions affecting the human resources.

Administration & Finance:
- Working directly with leaders of Management, Billing and Credit
- Billing and monitoring of non-paid
- Accounting of all the departments
- Permanent revision of administrative emails
- Information management: documents, invoices, records, invoices, contracts, etc..
- Monitoring and tracking of shipments, invoices and suppliers&
- Cash, accounts and billing management.
- Management of databases.

Event management:
- Organization of weddings, meetings, birthdates and other events that have been paid to be organized in the hotel
- Collect all the requirements of the client for his event
- Contact all suppliers to create the event according to what has been ordered by the client: drinks, restaurants, rooms, meals, leisure.
- Administrative tasks in the direction department (prospection - contact clients - prices - communication...)

Public relations:
- Provide personal attention to each of the guests by providing information about services and facilities in the hotel, creating an image of care, warmth and quality.
- Provide necessary, clear and accurate information about the hotel
- Perform operational tasks of the department as reservations in the different restaurants, in the spa and golf course, report of complaints, assistance in incidents.
- Realize courtesy and welcoming calls to be informed of the satisfaction and needs of the guests.
- Supervise birthdays, honeymoons (LM), loyal customers (CR) or VIP guests.

Highlights

Business Positions

These internships normally take place in a normal office with administrative tasks in different departments. The intern might experience multiple roles during the internship as he will be assisting in different departments.

Qualifications

These internships normally take place in a normal office with administrative tasks in different departments. The intern might experience multiple roles during the internship as he will be assisting in different departments

* Marketing and Sales
* E-Commerce
* Administration Assistant
* Even Planning
* Human Resources
* Hotel Management Assistant
* PR and Sales
* Customer Service
* Operation Management Assistance
* Food and Beverage
* International Cuisine
* Event Planning

Intern Types

Languages

• English
• Spanish

Cost in US$:

Application fee 137

Program Fees Include:

- Guaranteed Internship placement
- Accommodation (Depending on the hotel)
- Meals
- Survival guide in your city of destination
- Visa Assistance
- Local Assistance
- Airport pick-up

Salary/Pay

Compensations

Experience Required

no

This Program is open to

Worldwide Participants.

Participants Travel

Independently

Typically Participants Work

Independently or in Groups

Application Process Involves

• Phone/Video Interview
• Resume
• Online Application plus Application Assessment
• Written Application

World Wide Internship's Mission Statement

Our main purpose is to provide students and professionals with the opportunity to travel abroad to work for a well-known international company and be able to understand the changing world we live in. We work as professionally as possible following international standards in order to get our partners suitable applicants that go beyond their expectations. As we understand the importance of a long-term relationship with our partners such as Universities, Companies and Services Providers; we provide them with first-class students from the best Business Schools and Universities in the world.

Year Founded

2010