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Totalnannies Ltd Programs

Italy

Work as an Au-Pair or Nanny in Italy

Spend a few weeks to a year in beautiful Italy while working as an au pair for a professional Italian family. The Totalnannies Ltd program, open to applicants from different...

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England

Work as an Au-Pair or Nanny in the UK

Totalnannies Ltd operates a cultural exchange program, placing candidates with professional families in the UK. We offer candidates the possibility to learn about a different...

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Totalnannies Ltd Reviews

Overall Rating

10 / 10

  • The Employer

    8

  • Living Situation

    9

  • Pay and Benefits

    8

  • Health and Safety

    9

  • Professional Development

    9

  • Social Life

    9

Positive experience

Positive experience with this company. Good communication and supportive in getting the application just right, fine tuning to get me my ideal position. All in all it was a positive experience and I would recommend it!

Program: Work as an Au-Pair or Nanny in Italy

Overall Rating

10 / 10

  • The Employer

    7

  • Living Situation

    9

  • Pay and Benefits

    7

  • Health and Safety

    9

  • Professional Development

    9

  • Social Life

    9

Excellent professional company

I would highly recommend Totalnannies. I was in need of finding a position quickly as left it last minute and they sent me a good selection of vacancies. Communication was good and they ironed out last minute issues with the contract. The family is very nice and so far all is good. I would highly recommend using them to find a placement in Italy. It is great to have the backing of a company, you feel safer than going it alone and best of all it is free!

Program: Work as an Au-Pair or Nanny in Italy

Overall Rating

1 / 10

  • The Employer

    1

  • Living Situation

    7

  • Pay and Benefits

    7

  • Health and Safety

    7

  • Professional Development

    2

  • Social Life

    4

Terrible experience

I was hired as a mothers help for two months in Riccione Italy. Upon arrival, everything seemed great. Great family, great place, great town. I only spent three days there that were some of the worst days of my life. The children were unruly, rude, physically violent, and undisciplined. The mother had expectations of me that were never made clear and were very contradictory. On my third day there, she came up to me and said that it wasn't working and asked me to pack up my things and leave that night. I had very little money and had to get a hotel for the evening and then book a train back to Rome. I also had to buy another flight home because I had already purchased a flight for the month I was supposed to leave but there was no way I could stay there that long if I wasn't working. On top of that, she only paid me 2/3 of what I was supposed to get for the three days I worked. Upon my arrival home, I was informed by the Totalnannies agency that I had voluntarily quit the position and hadn't given two weeks notice, therefore I owed (still owe) the family two weeks worth of pay (700 euro). In the contract it states that if either party terminates the position, two weeks notice is required or two weeks pay. So not only does the family actually owe me 700 euro plus the 50 that I didn't receive for my three days work, but now they are saying that I owe THEM the money! Ridiculous! They fired me; not the other way around. Regardless to whether I was performing my duties or not (which I guess I wasn't although it was never laid out to me what exactly was expected) , I should be paid the two weeks pay or I should have been given two weeks notice! The family never gave me any warning or option to stay with clearer cut instructions as to what was expected of me. And now the agency is taking sides with the family saying that no, I was not terminated, I left on my own accord. The agency will receive nothing from me. They can come after me all they want with their debt collectors, but I am standing firm against them. I know what happened and I know exactly what should have happened and I am so fed up with this agency right now. They have handled everything so unprofessionally I can't even believe they still are in business!

Program: Work as an Au-Pair or Nanny in Italy

  • Totalnannies Ltd responded to this review July 29, 2016 at 11:02 AM

    We are very sorry you did not have a good experience overseas in your host family. We note that you cancelled your first placement only 2 days before you arrival date. Although this was a great inconvenience for us and the host family we did give you an other opportunity with this host family. It is very important for us as a company that our candidates have a positive experience and if you would have contacted us initially with any problems we would have tried to address these with your host family. However all candidates do need to follow placement guidelines and family house rules. The host family informed the placement coordinator that on your first night there and subsequent nights you stayed out till 4.00 am. Also during your working hours you lay on the sunbed with your earphones on and did not take a proactive approach with the children. Initially when arriving in a host family candidates need to try and establish a bond with the children and the host family. Regarding the termination of your contract we do have an email from you stating that you are quiting your placement and as for any position if you do terminate your contract you do need to give notice in order for us to find a substitute candidate for the family and not walk out on the family and leave them without child care. If the family had terminated the contract they also would have needed to give notice. We have these measures in place so that both host family and candidate are protected. The family did make a payment to you on your departure and in this instance we will not be perusing the no notice fee. We place a large number of candidates every year and most candidates find this a very positive and rewarding experience. Subsequently we have sent this particular host family a substitute candidate and she has let us know that she is very happy in her placement.

Overall Rating

10 / 10

  • The Employer

    10

  • Living Situation

    10

  • Pay and Benefits

    10

  • Health and Safety

    10

  • Professional Development

    10

  • Social Life

    10

Teaching English/nanni

I have being working with Totalnannies for 4 years . Every Summer I go to Italy and live with a family in different parts of the country, travel with them and perfecting my Italian. Best Summer I be going to Italy again!!! Totalnannies it's a great company to work for.
Elisa Cortes, Minnesota US

Program: Work as an Au-Pair or Nanny in Italy

Overall Rating

8 / 10

  • The Employer

    8

  • Living Situation

    9

  • Pay and Benefits

    5

  • Health and Safety

    6

  • Professional Development

    6

  • Social Life

    5

My trip to Italy

This company is great, they set me up with a really nice family. They have a really good site where you get you own private account, where you can follow the progress of all the jobs you go for. Well happy with them.

Program: Work as an Au-Pair or Nanny in Italy

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