Description

British travel agent (ABTA) is looking for outstanding sales agents for a call centre in Athens (Agios Dimitrios) or call centre/home working from Corfu, Crete or Rhodes. If you love the idea of helping our customers book spontaneous, romantic and adventurous holidays, and aren't afraid of working around the clock to make things happen, send your CV in English REF:GAALL

Requirements: English language native speaker, excellent communicator & PC skills. Sales and/or travel experience is essential.

Highlights

* Responsible for delivering customer service excellence so as to convert enquiries into bookings.

* Calculating the costing and offer the best price to the customer.

* Understanding customers' needs, sourcing and matching the appropriate product.

* Meeting and exceeding individual sales targets and support to achieve departmental targets

* Assisting service levels and lost call percentage by showing good timekeeping and attendance at all times, maintaining targeted log on and availability standards.

* Handling all enquiries efficiently, quickly & cost-effectively

* Maximize the level of service and revenue opportunities for the department

* Working within agreed policies and procedures Cooperation with other departments as required maintaining service levels and operational standards.

* 2 years experience in travel and/or in a sales position would be preferable but not necessary as full training will be given.

Qualifications

- Excellent use of internet, MS Outlook, Word & Excel
- Multi-tasking. (Speaking on the phone, use of company's systems & Internet, receive 2nd call, communicate with colleagues)
- Fluent in the English language (UK)
- Selling directly over the phone.
- Receiving incoming calls & converting them into bookings.
- Booking holidays online for UK customers only.
- Confirming the bookings & loading them into the system.
- Learn how to use the online system efficiently and fast in order to search for flights & hotels at the time of the call.
- Being flexible on various working hours & shifts.

Minimum Education

High School

Job Types

• Sales
• Call Center

Salary/Pay

Commission based on targets

Experience Required

yes

Experience in travel and/or sales preferable.

This Program is open to

European Participants.

Participants Travel

Independently

Typically Participants Work

Independently

Application Process Involves

• In-Person Interview Required
• Letters of Reference
• Phone/Video Interview
• Written Application

Typically The Application Process Time is

1 month

Purple Travel's Mission Statement

To provide to the public the best holiday offers of the British travel market; To serve customers with pure, true and honest travel advice, and profession customer service; To ensure that people who travel with Purple Travel get the best travel experience ever.

Year Founded

2005