Description

He/she would be involved in:
1. Classroom training (Day or Night) involving identification of key areas of development in the trainees, providing techniques to build/enhance specific skills required for the job.

2. Coaching/Quality monitoring on the shop floor (Day or Night), identifying areas of strength and development, correction of the key areas, techniques to sustain the development, providing actionable feedback.

3. Conducting performance assessments and providing qualitative reports, scores and action plans for further development.

Highlights

* The trainer would get an opportunity to see life in India-both in the professional and informal sense.
* He/she would have an opportunity to interact with teams from our clients-often large global companies.
* He/she would have an opportunity to work in any of our centers across India (based on the work requirement there).
* This posting could be to in Hyderabad or Bangalore.

Qualifications

* Some call center industry experience (in collections, financial or sales processes) mandatory for the current openings available in India as a trainer/floor coach.
* We are looking for professionals with excellent people and communication skills.
* Training experience will be an added advantage
* Age - no limit

Minimum Education

Bachelors

Job Types

• English as a Second Language
• Linguistics
• Communications

Salary/Pay

The monthly consultancy fee would be discussed with interested and shortlisted candidates. Furnished accommodation would be provided. Medical insurance would be provided.

Experience Required

yes

Work experience in a collection process would be an added advantage

This Program is open to

American, Australian, Canadian and Kiwi Participants.

Participants Travel

Independently

Typically Participants Work

Independently

Application Process Involves

• Phone/Video Interview
• Resume

Typically The Application Process Time is

2-4 weeks

Post Services Include

• Exit Debriefing Abroad

Next Link Pvt Ltd's Mission Statement

Next is a leading, professional organization that provides customised corporate training in soft skills, language and communication,cultural sensitization and behavioral workshops. The organization was established in 1999, with the aim of filling the gap in the existent communication skills, when the call center and BPO concept was taking root in the Indian scenario. Started with a single center and just a few trainers, Next has grown with the Industry and is now 11-center strong in 9 major cities. Today the organization has an asset base of over 100 trainers. With Bangalore as our headquarters, Next is also present in Delhi, Kolkata, Mumbai, Pune, Hyderabad, Chennai, Coimbatore and Visakhapatnam.

Year Founded

1999