GoAbroad.com

Description

Company: NationStaff, Inc.

Job category: Information Technology

Job Description: Excellent opportunity to join a top tier investment bank. The role will focus on the development and application support of a centralized risk/trading system.

General:
- Well organized and methodical.
- Ability to own issues through to completion
- Willingness to do whatever it takes to resolve problems, including working outside of regular business hours.
- Ability to troubleshoot technology and business problems under pressure.
- Ability to provide delightful customer service.
- Working knowledge of global capital markets; knowledge of fixed income products extremely desirable.
- Working knowledge of risk metrics, valuations for fixed income products and/or derivatives extremely desirable.

Objectives:
- Provide day-to-day application support for proprietary Risk trading system
- Where appropriate make code changes to resolve issues or engage other team members to proactively solve problems
- Troubleshooting of data feed processes so as to ensure timely and accurate data in applications.
- Provide email and telephone support to application customers.
- Troubleshoot and minimize impact of system outages.
- Maintain relationships with internal teams supporting upstream applications so as to proactively adapt to changes in data content or delivery.
- Maintain relationships with infrastructure support groups to ensure smooth application of patches and handling of infrastructure maintenance.
- Use technology to improve process
- Maintain an issue log in JIRA to document system issues and solutions, and maintain the application support procedures section of the group Confluence site.
- Liaise between clients, vendors and in house apps (front office, back office, middle office); escalate problems and make enhancement requests as necessary.
- Analyze and identify areas for improvement, then propose and implement change.

Core Behaviors:
- Maintains a client first and customer service mentality.
- Treats support incidents as a learning opportunity.
- Strives to eliminate repetitive support incidents through improvements in process or escalation to developers.
- Ability to remain focused in high-pressure situations.
- Sense of urgency with an ability to prioritize.
- Strong sense of accountability; pursues resolution aggressively.
- Strong written and oral communication skills.
- Ability to work collaboratively.

Qualifications

Skills Required: Core Competencies

Technology:
* Database: Oracle 11, Sybase ASE, Sybase IQ, T-SQL
* Client: Knowledge of Windows, Internet Explorer, HTML, Java plug-in
* Understanding of Java 1.4, 1.5 or 1.6 programming, HTML, JavaScript, AJAX and XML

Language Requirements:
* English: Very Good

Job/Intern Types

• Computer Science
• Information Systems
• Technology

Languages

• English

Salary/Pay

Stipend within first 3 months with further job employment.

Experience Required

no

This Program is open to

Worldwide Participants.

Participants Travel to Canada

Independently

Typically Participants Work

Independently

Application Process Involves

• Resume

Typically The Application Process Time is

2 weeks

Post Services Include

• Alumni Network
• Exit Debriefing Abroad
• Job and Internship Network
• Re-Entry Debriefing at Home

Get Into China's Mission Statement

Get Into China is comprehensive, affordable and service-oriented company. Our mission is to help people who want to come to China by providing all the necessary information, assistance and wide-ranging services according to your needs Before and After you arrive. And No Payment in advance.

Year Founded

2005